Once you’ve placed your order with us, and it’s been accepted by the restaurant, you won’t be able to change the delivery address on your order. This is because a courier may have already been assigned.
You can try calling us directly, You also have the option to cancel your order and order again with the correct delivery address – but please bear in mind that you could be charged an amount up to the full order value when canceling.
If your order is for delivery or collection, you’ll need to cancel either one of your orders as soon as possible. To do this, please call us asap , also sent an email to [email protected] providing order id and restaurant or takeaway business name
Payments can fail for all kinds of reasons, but here are a few things worth double-checking:
If none of the above works, there may be the option to pay for your order with cash. It could also be worth contacting your bank to check your available balance or to see if the issue lies at their end.